Frequently Questions

Below are frequently asked questions about Online Firearms

Gun safes for sale which have passed quality control tests and can ensure your defense. Our online gun store or Online Firearms is ready to offer you its services anytime. While we wait on you to decide to buy a gun online, we advice that gun regulations vary among states and countries, as such checking with your local laws is good.

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Do you have a retail store?

Legal – Gunsmoke is an internet company allowing customers to buy ammo online anytime from the comfort of their home. To keep prices as low as possible, we do not have a retail store.

Terms and Conditions

  • We do our best to make sure the correct photo, price and copy are shown. BUT… sometimes we make a mistake. If that happens, we reserve the right to charge the correct price, to ship the correct item, or to correct the mistake.
  • We reserve the right to limit quantities on any orders.
  • All orders are subject to approval prior to shipment.
  • All backorder items ship seperately via ground service.
  • Prices are subject to change without notice.

How can I contact Customer Service for information regarding an order?

Use our Contact us page Monday through Friday 8 am to 5 pm CST. You can also reach us by Text: +1-(720) 441-4975 Monday through Friday 8 am to 5 pm CST.

How can I return an item?

If you’re not satisfied with your order, you may return most items within 90 days of purchase to receive a refund, credit or replacement. Firearms, Ammunition, and Food are not returnable or refundable; all sales are final. Please email us (Monday-Friday 8am to 5pm, Central time) feature to obtain a Return Authorization Number and receive a prepaid UPS label

Can I cancel or add to an order once it’s been submitted?

Orders are sent immediately to the warehouse for fulfillment, and shipping of your order, therefore we are not able to cancel or add items to your order once you have placed it.

How can I find out if you’ve received my order?

After you complete your purchase, a confirmation page will be displayed with your web order number and order information. We’ll also email a confirmation to you, so be sure to enter your correct email address when placing an order.

What forms of payment do you accept?

We accept Bitcoin and Wire Transfer

How long will it take to get my order?

Most items ship within 2 business days of the receipt of your order. Depending on your order, items may ship from multiple warehouses and boxes may arrive over a period of days to complete your order.

Why do you require a buyer to be 21 to purchase a gun?

Federal law allows sales of long guns to persons 18 or older, and of handguns to persons 21 or older. We are currently working on the technical ability to allow both age restrictions to be applied appropriately, but until that capability is in place, we are forced to place an age restriction of 21 on all firearm sales. We hope to have this fixed soon.